Acceptable Use Policy

This Acceptable Use Policy (“AUP”) specifies the actions prohibited or restricted by Data Foundry, its licensees, and affiliates (collectively “Data Foundry”) to users of the Data Foundry Network (as defined below) and the Data Foundry facilities (each a “Facility”). Data Foundry reserves the right to modify this AUP at any time, effective upon posting of the modified AUP to the following URL: (https://www.datafoundry.com/legal/aup). This AUP governs and controls all use of, entry to, or receipt of services from (“Use”) each Facility and is incorporated into each agreement with Data Foundry as if set forth fully therein. In the event of conflict between this AUP and any related agreement, this AUP governs and controls. Capitalized terms not defined herein shall have the definition provided in the agreement applicable to the services.

Illegal Use

Use of a Facility must be in strict conformance with all applicable laws, regulations and other legal requirements, including the terms and conditions of the agreement(s) with Data Foundry. Additional limitations apply and are incorporated herein by reference including the Region-Specific Requirements set forth and defined bellow.

Facility Power

Once mission critical power is fully consumed at a Facility, no more power will be available at that Facility. Power circuits are made available on a first-come, first-served basis, and all requests for services (“Service Orders”) must be in writing, signed and dated to reserve power. In the United States, per National Electric Code, current delivery cannot exceed 80% of a circuit breaker’s rated capacity. Outside the United States, electrical standards may vary and current delivery shall not exceed the load limits applicable for such Facility. If the Customer requires power in excess of their contracted thresholds and additional power and/or cooling is not available in that location, then the Customer shall comply with Data Foundry’s request to move the Customer to a higher density power location at no cost to Data Foundry. All power circuits must be utilized solely to power the cabinet to which the circuits are assigned.

Any and all power lines which interconnect with or are used to power utility pathways or lines located on or running through any Data Foundry property, including granted easements, rights of way, or pathways that utilize (or could utilize) a sub-station or switching station within or adjacent to a Data Foundry campus including pathways utilized to power data centers not owned by Data Foundry (collectively, “Power Pathways”) each require an agreement (“Switch Power Pathways Agreement”). Power Pathways on or through Data Foundry’s campuses are not permitted without Data Foundry’s express written agreement requiring the requesting party to comply with: (i) the then current AUP; (ii) Data Foundry’s Power Pathways Agreement; and (iii) all applicable laws regarding intellectual property, and deceptive or fraudulent trade practices (e.g. Chapter 17 of the Texas Business & Commerce Code which prohibits deceptive trade practices). Absent a Data Foundry Power Pathways Agreement, Data Foundry reserves the right to prevent or disconnect any power lines and/or restrict easements on Data Foundry property to such non-Data Foundry facilities, with or without prior notification.

Customer uninterruptible power sources (“UPS’s”) are not allowed to be used down-line from the Data Foundry’s mission critical power system. The Data Foundry Operations team must approve all power distribution systems prior to deployment within the Customer’s colocation space. All equipment placed by or for Customer in the Facility (“Customer Equipment”) must first be tested on house power prior to plugging into the Data Foundry UPS receptacles.

Data Foundry receives its power feed from third-party utility providers, and as such, power charges may increase over time. Accordingly, Customer acknowledges that Data Foundry may adjust power charges to pass-through any such increases in third-party utility charges to Customer.

Any failure to comply with this section will result in a monthly charge per violation, at Data Foundry’s discretion, and forfeiture of the SLA for the affected area.

Heat Containment

Every cabinet must have a deliberately sealed demarcation plane that separates the hot and cold aisle (“Sealed Demarcation Plane”). All equipment installed to a cabinet must intake cold air from the cold side of the Sealed Demarcation Plane and expel all hot air into the hot side of the Sealed Demarcation Plane, as shown in the diagram below. Side air intake or side air exhaust equipment should not be used. If no other option is available, a side air distribution unit (“SADU”) or air sleeve must be used to correctly direct cold air to the device and direct all heat out of the cabinet and into the hot aisle. A Release of Liability Agreement (“ROLA”) waiver may be required if Customer fails to meet the standards described herein.

All Customer Equipment and its installation deployed in a Facility must (i) not include equipment, cords, cables, connectors or any item or software that may adversely impact the integrity or security of the Data Foundry ecosystem, or the Data Foundry Network, electrical infrastructure, power delivery or environmental air distribution system, as determined by Data Foundry; (ii) comply with local regulatory codes, guidelines and best practices, as determined by Data Foundry; and (iii) comply with the following “Region-Specific Requirements”:

United States

i. UL60950 compliant or comply with another standard acceptable to Data Foundry;
ii. Conform to the requirements contemplated by ANSI / NFPA 70; and
iii. Not require the additional safeguards contemplated by ANSI / NFPA 70, Article 645 and NFPA 75.

Temperature SLAs are tied to ASHRAE standards and because they are adjusted periodically by the standard body, the following temperature SLA contained in this AUP supersedes all earlier contracted SLA’s and will be updated consistent with standards updates issued by ASHRAE. SLA credits will be paid if the temperature of a sector goes out of recommended range for more than 60 minutes and if the temperature of a sector goes out of allowable range for more than 15 minutes. The current ASHRAE standards are as follows for data centers: recommended range of 64.4°F to 80.6°F and an allowable range of 59.0°F to 89.6°F.

Refusal to cooperate with these standards or these Region-Specific Requirements will be treated as a direct violation of this AUP and will result in a monthly charge per violation, at Data Foundry’s discretion, and forfeiture of the SLA for the affected area.

Cabinet Maintenance

Customer will provide Data Foundry with all required installation documentation within the time period set forth in the Customer’s agreement(s) with Data Foundry. If Customer fails to provide such documentation within the applicable period Data Foundry may, at its sole election, commence charging monthly recurring charges (“MRC”) as a reservation fee.

Customer Equipment must first be tested on house power prior to plugging into the Data Foundry UPS receptacles.

Cable Management

Customers must adhere to industry standards for cable management. Cables must be properly installed and either enclosed in cable management trays or in clean bundles for proper presentation and identification. Data Foundry will not be liable for any damage, loss or interference resulting from Customer’s failure to adhere to industry standards for cable management. Data Foundry will not provide Smarthands services to cabinets with improper cable installation or management. All interconnecting cables shall be appropriately terminated at the Customer’s utilization equipment or labeled with a tag for future connection. Unlabeled cables or cables that are not terminated at the Customer’s utilization equipment shall be considered abandoned and may be removed by Data Foundry. Customer cabinets may not exceed 84 inches in height and 2500 pounds in weight. At Customer’s election, Data Foundry will provide its standard cabinets to Customer which are 600m wide x 1150mm in depth and 78.75 inches (45RU) in height. All other Customer cabinets not in compliance with the foregoing specifications will need to be provided by Customer and pre-approved by Data Foundry, in writing.

System & Network Security

Violations of system or network security are prohibited, and may result in fines, or criminal and civil liability. Data Foundry will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following:

  • Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
  • Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.
  • Attempt to gain unauthorized access to, or attempt to interfere with or compromise the normal functioning, operation, or security of any network, system, Facility, equipment, data, or information.
  • Interference with service to any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks.
  • Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
  • Receiving or transmitting content that may adversely affect the integrity of the telecommunications/data communications network and/or network components owned, operated and controlled by Data Foundry (the “Data Foundry Network”), as determined by Data Foundry in its sole discretion.

Network Integrity

It is strictly prohibited to take or cause another to take any action which (i) provides access, whether physical or logical, to the Data Foundry Network from outside of a Facility; (ii) extends the Data Foundry Network beyond a Facility in which access is initially provided by Switch; (iii) is in violation or which would cause a violation of Data Foundry’s competitive data center carrier interconnections; (iv) involves the resale, pass-through, sublicense, rent, lease, timeshare or rebranding of the Data Foundry Network or Data Foundry’s services or otherwise provides access to the Data Foundry Network to any party not within Customer’s enterprise, or (v) in any way provides a non-Data Foundry customer with access to the Data Foundry Network other than a permitted third party physically located within the Customer’s colocation space. Data Foundry reserves the right to grant limited exceptions to the foregoing restrictions to accommodate unique circumstances. Customer acknowledges that Data Foundry exercises no control, and thus has no responsibility, over the content of the information/data passing or traversing the Data Foundry Network and that it is Customer’s sole responsibility to ensure that all content transmitted and received by Customer complies with all applicable laws and regulations.

Data Center Connectivity

Carriers are responsible for compliance with this AUP for the duration and effect of such access. Carrier is responsible for any Carrier or Carrier agent’s activities in the Facilities. Carrier will exercise professional care when accessing or using the Facilities, will defend and hold harmless Data Foundry and all other users of Facilities, for, from and against, any and all claims, losses, damages, demands, and related costs (including attorney fees) and expenses to persons or property that arise from or are related in whole or in part, to acts or omissions of Carrier, its representatives, or the breach of any term or condition of this AUP attributable to Carrier or its agents, including any claim or right to contribution from Data Foundry for injury to person, property, or service of any individual or entity due to Carrier’s acts or omissions within the Facilities.

Connectivity Pathways

Any and all telecommunication connections, whether dark or lit, physical or logical, which access internal or external telecommunication vaults, easements, rooftops and/or connectivity paths located on any Data Foundry property, easements, or rights of way, or that utilize (or could utilize) a Data Foundry Facility as a pass-through to connect to data centers not owned by Data Foundry (collectively, “Data Center Connectivity Pathways”) require an agreement (e.g. a “Data Center Interconnectivity Agreement”). Data Center Connectivity Pathways within the jurisdiction in which the Facility is located are not permitted without: (i) the data center entering into a Data Center Interconnectivity Agreement; and (ii) the data center complying with all applicable legal requirements regarding deceptive or fraudulent trade practices (e.g. Chapter 17 of the Texas Business & Commerce Code, which prohibits deceptive trade practices). Absent a written agreement with Data Foundry (e.g. a Data Center Licensing Agreement or Data Center Interconnectivity Agreement), Data Foundry reserves the right to disconnect any circuits or connections to such non-Data Foundry data center with or without prior notification.

Customer Data

Data Foundry does not have logical access to Customer systems or data, and instead only provides physical and/or environmental safeguards. Any and all individuals or entities entering with or on behalf of a Customer (collectively, “Customer Representatives”) as well as any individuals who use or benefit from Data Foundry Technology acknowledge and agree that Data Foundry does not require access to any confidential or private information of individuals, or confidential or private data on Customer’s Equipment in a Facility, if any (e.g. personal identifiable information, end user information, or end customer information). Any and all individuals or entities benefiting from Data Foundry Technology acknowledge that Data Foundry is not a controller, processor or subprocessor, hosting provider or data provider as those terms or similar terms may be interpreted by applicable law. Data Foundry covenants not to attempt to logically or digitally access, manage, maintain, or process any information on Customer Equipment without the prior written consent of the relevant Customer and Customer covenants not to provide Data Foundry with access to such information without the prior written consent of Data Foundry.

Email

Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited and may result in fines, immediate suspension and/or termination of service. A Customer shall not use a third party’s mail server to relay mail without the express permission of such third party. A Customer shall not receive or otherwise allow the transmission of content which may adversely affect the Data Foundry Network as determined by Data Foundry in its sole discretion.

Conduct/Tours/Third Party Entry

Any individual entering a Facility, including but not limited to Customers, Customer Representatives, vendors and Carriers, or any person physically or digitally accessing, utilizing, or benefiting from the use of a Data Foundry Facility (each a “User”) must conduct themselves in a professional manner at all times both in keeping with their particular industry and generally applicable standards of courtesy. All individuals will comply with Data Foundry’s safety and security protocols and procedures. Users will not unnecessarily interrupt or inhibit Data Foundry-led tours of the Facility. No liquid or food is permitted on the data center floor. No alcohol is permitted in a Facility at any time. No one in possession of, or under the influence of alcohol or any substance (controlled or uncontrolled) which may impair mental judgment or physical coordination, may enter a Facility. Smoking or carrying tobacco or tobacco imitation products (e.g. electronic cigarettes, vaporizers, or other electronic nicotine delivery systems) within a Facility is prohibited. Only qualified professional laborers are allowed to perform work onsite. All clothing must be professional and provide adequate coverage and protection. Closed-toed shoes are highly recommended. Open-toed sandals are not permitted. Sleeping is not permitted in a Facility including on a Facility data center floor. Proper grooming and cleanliness are required at all times within a Facility. Since the Data Foundry ecosystem is an ultra-secure mission critical environment, any persons that are deemed not to have the full trust and support of any of the Data Foundry senior team members may be denied access to a Facility (whether Customer employees, former Customer employees, vendor employees, former vendor employees, former competitors’ employees, former Data Foundry employees or any other persons). It is the responsibility of each body hiring individuals to work in the Data Foundry ecosystem to vet past history of applicant to determine if such history violates any of the policies set forth in this AUP. Due to the secure nature of each Facility, Users may not bring third parties to a Facility to provide a tour of a Facility or for any reason other than vendors providing services to Customer’s colocation space. This includes members of the media. All tours must be conducted by Data Foundry personnel and tours are provided under the sole discretion of Data Foundry’s senior management. Video, photography and audio recordings are strictly prohibited within any Facility. Individuals or entities who work for or operate as a vendor for a third-party data center are prohibited from operating as a vendor within a Facility for Data Foundry Customers. To protect the integrity of Data Foundry’s mission critical operations and decrease cyber-security risks, individuals or entities who obtain authorization from Data Foundry to operate as a vendor within a Facility agree not to work for or in a third-party data center unless expressly authorized by Data Foundry, in Data Foundry’s sole discretion.

Installation Documentation

Customer will provide Data Foundry with all required installation documentation within the time period set forth in the Customer’s agreement(s) with Data Foundry. If Customer fails to provide such documentation within the applicable period, Data Foundry may, at its sole election, commence charging monthly recurring charges (“MRC”) as a reservation fee.

Customer Cage Appearance

All tables, chairs, storage cabinets, bins, and cabling organizers must be black and not made of a combustible material (e.g. wood, cloth) nor electrically conductive (i.e. able to carry an electrical charge). Data Foundry may assist with providing these items to Customer. All other Customer provided items must be black. White, clear, or other colored storage bins and storage cabinets are not allowed. Other courtesy items such as ladders, crash carts, light towers, flat-bed carts, etc. are for same-day use and must be returned before the end of each day. All tables, chairs, crash carts, ladders and other large items brought into the Facility must be removed after their daily use. Tables, chairs, and like items are not for standing upon nor may they be used as ladders. All smaller items must be stored in Data Foundry provided black opaque storage bins and cabinets. Customers must keep all equipment and materials in storage totes and on available shelving, when not in use. Equipment or materials may only be placed on the floor of the cage space as long as they do not impede the airflow tiles or egress. Triple stacking of totes on wire shelves is prohibited. No cardboard or paper shall remain in the cage. Fiber and copper organizers will be provided by Data Foundry and must be mounted to cage walls and not to impede egress or any access to cage or cabinets.

Failure to comply with this section will result in a monthly charge per violation, at Data Foundry’s discretion, and forfeiture of the SLA for the affected area. Any equipment, tools, or other materials abandoned in a Facility (e.g. left in a common area or a shared cage space), will be removed and may be disposed of without liability to Data Foundry, in accordance with Switch’s Recycling Notice and Acknowledgment Policy. Should Data Foundry determine there is a hazard in the Facility, then Data Foundry will immediately remedy the hazard and assess a fee at Data Foundry’s discretion. In addition, any shipments, packages, and/or Customer equipment that remain in shipping and receiving more than 60 consecutive days will be assessed a monthly fee at Data Foundry’s then Temporary Storage Fee rate.

Audit Reports

APPLICABLE AND CURRENT AUDIT REPORTS SUCH AS SSAE 18, PCI, OR OTHER REGULATORY COMPLIANCE CERTIFICATIONS OR AUDITS OF DATA FOUNDRY’S FACILITIES AND SERVICES (COLLECTIVELY “DATA FOUNDRY AUDIT REPORTS”) MAY BE AVAILABLE TO CUSTOMERS, ANNUALLY, UPON REQUEST, SUBJECT TO STRICT CONFIDENTIALITY TERMS AND CONDITIONS. TO PROTECT THE SAFETY, SECURITY, AND SERVICES OF OUR MISSION CRITICAL FACILITIES FOR THE BENEFIT OF OUR CUSTOMERS, EACH DATA FOUNDRY AUDIT REPORT IS AVAILABLE SUBJECT TO STRICT CONFIDENTIALITY OBLIGATIONS INCLUDING THOSE IN TOUR ACCESS AGREEMENTS, NON-DISCLOSURE AGREEMENTS AND/OR SERVICE CONTRACTS BETWEEN DATA FOUNDRY AND THE RECEIVING PARTY. BY RECEIVING AND/OR REVIEWING A DATA FOUNDRY AUDIT REPORT, YOU AND YOUR EMPLOYER HEREBY COVENANT AND AGREE TO KEEP THE AUDIT REPORT AND THE DATA THEREIN STRICTLY CONFIDENTIAL AND TO BE BOUND BY THE CONFIDENTIALITY AND INTELLECTUAL PROPERTY OBLIGATIONS IN EXISTENCE BETWEEN DATA FOUNDRY AND THE ORIGINAL RECIPIENT OF THE REPORT, ALL OF WHICH ARE EXPRESSLY INCORPORATED HEREIN AS THOUGH SET FORTH IN FULL. IN RATIFICATION OF THESE OBLIGATIONS, YOU AND YOUR EMPLOYER COVENANT AND AGREE TO ONLY SHARE THE DATA FOUNDRY AUDIT REPORT WITH RECIPIENTS UNDER THE SAME OR STRICTER CONFIDENTIALITY AND INTELLECTUAL PROPERTY OBLIGATIONS AND TO DEFEND AND HOLD HARMLESS DATA FOUNDRY FOR, FROM, AND AGAINST ANY AND ALL CLAIMS BROUGHT BY OR AGAINST DATA FOUNDRY FOR DAMAGE ARISING FROM OR IN ANY WAY RELATED TO YOUR UNAUTHORIZED DISCLOSURE OF THIS REPORT OR OF THE INFORMATION THEREIN.

Customer Portal

Customer acknowledges that Data Foundry may provide Customer with access to an online Customer account portal (a “Customer Portal”). In the event Customer utilizes the Customer Portal, Customer agrees that the terms of the applicable master agreement between Customer and Data Foundry apply.

Unauthorized Terms

Data Foundry will accommodate requests to use a third-party payment system or payment facilitation software provided that the requesting party agrees to be responsible for any fees or charges imposed by such third-party payment system or payment facilitation software (a “Payment Portal”). Data Foundry’s accommodation, use of or affixing of a signature to any such Payment Portal, or other terms and conditions introduced by a Customer related to a vendor’s, or Customer’s or a third party’s software, statement of work, invoice, purchase order, Payment Portal, or similar instrument, does not constitute an agreement or modify the existing agreement with Data Foundry.

Data Foundry Solutions

Customer acknowledges that the Data Foundry may offer other solutions for its Customer’s needs, as deemed needed. Switch SAFE® service is designed to mitigate third party unlawful conduct that impairs network efficiency including a denial of service and/or distributed denial of service attack (collectively, “Network Attack”). The Switch SAFE service may not fully or successfully mitigate all attacks and may also result in some legitimate traffic being filtered from or delayed on Customer’s network. Customer should expect increased latency across all affected IP addresses before, during and following a Network Attack. In the event that a Network Attack impedes the Data Foundry Network or negatively impacts other Data Foundry customers, Data Foundry may trunk or null route Customer’s traffic, engage in upstream blocking, or take other measures as necessary to protect the Data Foundry Network (collectively “Traffic Control”). Traffic Control is an anticipatory or mitigation response to unlawful and/or tortious acts and is designed to reduce the impact of a Network Attack, including down time. In the event Data Foundry engages in Traffic Control, Data Foundry will notify Customer promptly and work with Customer to restore full connectivity to the Data Foundry Network. Customer acknowledges that Customer will not be granted Service Credits due to latency or Traffic Control in connection with a Network Attack.

Audio/Visual Recording

Users acknowledge that each Facility utilizes active audio and video surveillance for the safety and security of the ecosystem. Customer acknowledges that Data Foundry may offer additional services that utilize active audio and/or video recording functions. Customer is prohibited from utilizing additional audio/video recording function(s) absent written approval from and in a manner consistent with Data Foundry’s Security protocols and all applicable law, rules or regulations related to such audio/video recording.

Ecosystem Interaction

Data Foundry owns or controls certain intellectual property, industrial property, and trade secret rights of every kind and description throughout the world (the “Data Foundry Technology”) To help Data Foundry protect the Data Foundry Technology, brand integrity, and Customers benefited by the Data Foundry Technology, each User, as well as each User’s officers, agents, directors, managers, board members whether current or former, affiliates, partners, employees, investors, subsidiaries, end users, customers, vendors, or any entity in which User has ownership interest or measure of control (each a “User Relationship”) whether past or present, agree and User agrees on behalf of such User Relationship(s) to defend and protect Data Foundry Technology. Each User agrees to use its best efforts to assist Data Foundry in defending and protecting Data Foundry Technology from infringement including infringement by any User Relationship(s), and to promptly notify Data Foundry of any suspected or actual threat to, as well as misappropriation, unlicensed or unauthorized use, or infringement of any Data Foundry Technology by any third party. Each User covenants it will not use Data Foundry Technology, or replicate the method and manner in which Data Foundry provides its services, except as authorized by Data Foundry in User’s applicable agreements with Data Foundry, and User agrees and covenants to cease and rectify any unauthorized use. Such rectification, in Data Foundry’s discretion, may include attribution and restitution to Data Foundry for unauthorized use of Data Foundry Technology, as well as licensing of Data Foundry Technology, at Data Foundry’s discretion.

Moreover, to deter unlawful or legally questionable activity, including but not limited to infringement of third party intellectual property rights, facilitating or permitting cyber threats or Network Attacks, or engaging in activity that negatively affects the Data Foundry ecosystem, Data Foundry may charge an hourly fee for the costs incurred to respond to repeated complaints of such illegal or impermissible use. Such fees and costs include but are not limited to Smarthands fees, costs arising from or related to investigation of and responses to repeated third party complaints and associated attorneys’ fees.

Each User covenants and agrees, regarding any owned or controlled Data Foundry property, Data Foundry Facility or the equipment therein (the “Property”): (i) to not file any liens on any Property; (ii) that any right to file a lien on any Property, if any, is hereby waived; (iii) to require their subcontractors, vendors, and customers to ensure that no liens are filed on the Property; (iv) to immediately remove any Property lien so filed; and (v) to defend, and hold Data Foundry harmless for, from, and against any and all damages or claims brought by or against Data Foundry, arising from a Property lien.

If User is permitted to use any Property, User agrees to use the Property in the method and manner designed, in accordance with Data Foundry policies and procedures and to return such Property in the same condition as it was supplied.

Mission Critical Vendor Status

To preserve continuity of service even in the event of voluntary or involuntary bankruptcy, force majeure, or any catastrophic event, all users acknowledge and agree that Data Foundry is a critical vendor for those using its services. By using or entering into an agreement with Data Foundry for its services, you acknowledge, covenant and agree that Data Foundry’s services are both unique and essential to your operations. In the event of bankruptcy, you herewith agree to designate Data Foundry as a critical vendor, that all payments prior to bankruptcy are essential, and not preferential or subject to claw back, and to file a motion to expressly identify Data Foundry as a critical vendor under federal insolvency or bankruptcy law.

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CUSTOMERS AND USERS AGREE THAT ACTUAL, INDIRECT OR ATTEMPTED VIOLATIONS OF THIS AUP (EACH, A “VIOLATION”) MAY RESULT IN ASSESSMENTS OF FEES, FINES, SUSPENSION OR TERMINATION OF ACCESS TO THE DATA FOUNDRY NETWORK AND/OR DATA FOUNDRY FACILITY (INCLUDING THE DISABLING OF CROSS-CONNECTIONS) AT DATA FOUNDRY’S SOLE ELECTION. VIOLATIONS OF THIS AUP BY A CUSTOMER’S END USER OR BY ANY THIRD PARTY ENTERING A FACILITY WITH OR ON BEHALF OF CUSTOMER, SHALL BE DEEMED VIOLATIONS BY SUCH CUSTOMER. SIMILARLY, VIOLATIONS OF THIS AUP BY ANY THIRD PARTY ENTERING A FACILITY WITH OR ON BEHALF OF A VENDOR OR CARRIER, SHALL BE DEEMED VIOLATIONS BY SUCH VENDOR OR CARRIER, RESPECTIVELY. Complaints regarding illegal use or system or network security issues, regarding SPAM or other email abuse, or regarding USENET abuse may be sent to abuse@datafoundry.com. For live security incidents, please contact Switch Internet Abuse Investigations at 1-866-229-5151 (24×7). The word “including” shall be read as “including without limitation”.

Last updated 3/1/2024

*Data Foundry is a subsidiary of Switch, Ltd.*

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